Product may be returned and replaced within 14 business days of receipt.

Shipping cost is non-refundable.

If the seller does not have the opportunity to exchange the goods, the payment for the goods is returned to the buyer, excluding the cost of delivery of the goods.

If the product is found to be defective at the factory or if a product you did not order was sent to you, we will refund you 100% of your money.

If you want to return the goods, you must send the Seller a notification about the return of the goods by e-mail divasharm@inbox.lv, which indicates the order number of the goods and the reason for the return.

The returned item must not be stained, washed or worn. Keep original packaging, tabs must not be torn or damaged.

A copy of the purchase document must be attached to the product.

The seller has the right to refuse to accept the goods if any of the above conditions are not met.

Having sent the goods, let us know about it on the same day by writing to the e-mail: divasharm@inbox.lv

If the returned item meets the criteria for a return, the Seller will transfer the money for the returned item to the bank account specified by the Buyer within 14 days from the receipt of the item at the Seller's warehouse.